Q:How many bundles hair do I need?
Usually, 3-4 bundles according to your head size and the effect you prefer, hair more than 20’’, 4-5 bundles will be recommended.
Q:Can the hair be colored or restyle?
Our hair are 100% virgin human hair can be dyed, bleached and recurled. But pls dont do that frequently,as it may harm the hair or even destroy it.
Q:Why Hair have dry/split ends sometime?
Dry Ends
Hair after high temperature steam processed will be a little dry. Please follow our hair care instruction, we have recommend shampoo & conditioner. Those Brand proof to be work well on our hair and do great moisture treatment!
Split Ends
As we all know for virgin hair grow from human scalp, the longer hair the lesser nutrition will reach to ends. Our sourcing department will pick out the badly damaged ends raw hair, but few splits ends CAN’T be avoided, especially when hair is longer than 18”
Q:Why the hair is shedding or tangle a little?
A few shedding is normal.We are STRONGLY RECOMMEND customer SEAL WEFT & CUTTING AREA. Don’t cut the weft only if u feel it’s necessary. Our hair is cuticle intact donator’s hair, usually not tangle. But dryness will lead to tangle and shedding, please follow our hair care instruction and use our recommended shampoo & conditioner to co-wash it at least once a week! Sulfate/alcohol involved products will leads to dry and frizzy, please notice that in advance!
Q:Why your hair is more expensive than other vendors?
When we talking about VIRGIN HAIR, means we use donator hair (hair are cut/purchased from donator directly instead of collecting from floor), with some clean work and high temperature steam process to make different textures. We never wash the hair in acid bath for making it soft, No any chemical process with. So the hair with cuticle aligned in same direction from top to end. Our hair proves to be reusable more than one year with proper care.
R***n C. – :
sexy soft amazingly fabulous as all ways i will be ordering again . love you
Customer – :
Frontal is amazing quality, have not installed yet but there is no shedding and the hair is so thick, and soft….will place another order very soon!!! came extremely fast in 2 days!!! ordered on Tuesday it got to me Thursday morning..
F****e S. – :
Very fast shipping!ordered Tuesday night – arrived Friday morning before 10 am! Leion was helpful and replied to my question very quickly. Hair is true to length &looks like the picture. will give more feedback when I have installed it. very nice service from this company
F***h – :
Very fast shipping!ordered Tuesday night – arrived Friday morning before 10 am! Leion was helpful and replied to my question very quickly. Hair is true to length &looks like the picture. will give more feedback when I have installed it. very nice service from this company
B**a S. – :
Amazing customer service hair was really soft!!
B***s – :
Amazing customer service hair was really soft!!
K****a G. – :
This is my second time on buying this frontal … and I will definitely buy again excellent quality and super fast delivery..
K***y – :
This is my second time on buying this frontal … and I will definitely buy again excellent quality and super fast delivery..
Customer – :
The hair is soft and bouncy bought from this company 3 times now and I cant complain. So far so good it’s good enough hair as far as am concerned.
N***y R. – :
beautiful product !
N***s – :
beautiful product !
Customer – :
frontal seemed is okay, hasn ‘t been installed yet
G***s – :
I received my frontal a week ahead of schedule. I can’t wait to get it installed. Yaaaa!!!!
W***w – :
Got here in 3 days even with Thanksgiving included. Great as usual
J***r – :
Just received this frontal. This is my second time ordering this frontal and so far so good per usual. Will give future update once I make my wig and the hair is installed.
T***d – :
Very nice hair with great volume
N***z – :
perfect as always!!
Customer – :
This is the best frontal they’ve sent me in awhile. The quality had been going downhill, but this last order was very good quality. Keep sending this type of quality. Thanks.
A***u – :
love the frontal
D***y – :
Amazing very soft
Customer – :
Hair feels very soft and full. Love it!
Customer – :
Hair is soft thick been ordering from New star for years hair never fails me
S***d – :
Great hair as always never disappointed
T***b – :
Fast shipping. I ordered the frontal on Wednesday night and it arrived today (Friday). The lace is medium brown, hair is soft and no strong smell. The seller sent me a message once the hair shipped to notify me and included the tracking number. This is my second time purchasing from this store. I previously purchased a lace closure and 4 bundles of Brazilian hair and I was so pleased I decided to purchase from them again.
A***i – :
very fast delivery as always, hair was as I expected. this is my 5th time buying from new star and I have never been disappointed… I am pleased with the hair.. and I highly recommend new star hair