Q1.What is HOTLOVE HAIR?
HOTLOVE HAIR is A Famous Hair Brand On Aliexpress.Only Sell High Quality Hair.To Provide Customers The Most Reasonable Price.We Sell Virgin Hair,Remy Hair,Non-Remy Hair.including Brazilian Hair,Peruvian Hair,Malaysian Hair,Mongolian Hair. Our mission is to make our customers Happy And Beautiful Everyday.
Q2.Is the human hair ?
Yes ! The hair is cut from one donor with full cuticle aligned ,no acid bath ,natural unprocessed . It is 100% real human hair ,can be dyed ,bleached , also can be curled , straightened .
Q3.Will the hair shedding or tangle ?
No ! The hair is double weft weaving can avoid shedding . And as cuticle aligned with make it not easy tangle . It could last at least 6 months , also more than one years if you take care it well .
Q4.Why the hair have some grey Hair ?
As virgin hair , we keep its original state . We will pick out the grey hair before packing , but kindly understand there might be some minimum exist in the bundles .
Q5.How many bundles enough for a head ?
Always three bundle is enough for a standard head but it should according your head size .We suggest you to add more one or two bundles if you want it very full or when you choose the longer length over 18 inch .
Q6.How often can I wash my Hair?
You Can wash your hair as often as you like. I suggest you cleanse the hair 2+ once a week with sulfate free products to keep the hair silky, nourished, soft and manageable. Avoid using tea tree and mint shampoos as they can cause your extensions to matte when shampooing. Try to use products designed to detangle and moisturize, smooth, shine and protect against split ends.
Q7.How long for the payment processing ?
Always it need about 24 hours for Aliexpress to confirmed your payment after you pay for it . And we can ship it out asap within 24 hours on work days after your payment has been confirmed by aliexress . And the delivery time always take about 3-7 working days after posted .
Q8.I cancelled order by myself , why i still not receive the refund ?
After the order be cancelled , it need about 3-10 work days for aliexpress and your bank to process it and send it back to your account . And the refund price maybe have a litter different because of different exchange rate. You will get the money back , Pls don’t worry about it .
Q9.Is there any customs tax / charge ?
Usually we will put low amount on your invoice ( waybill) to help you to avoid custom tax but due to different policy in different countries ( especially South African , Germany, Zambia and so on ), which easy happen the custom tax / charge . So please let us know how much do you want us to write on your invoice will be more better for you to get the package before we ship it out . Pls remark it on your order if you have specially request . Thanks .
Q10.what is your Returns / Exchange Policy ?
You can send it back to get full refund if you don’t like it within 7 Days after you receive package. All returns will be considered on a case by case basis . All Hair must be in the original package.Unravelled or Used bundles could not be returned or exchange .everything . It will be a encouragement for us !
N****a L. – :
Very good
N***a – :
Very good
Customer – :
cute little wig. i love it!
K****a W. – :
great communication and wig in good condition
K***t – :
great communication and wig in good condition
A****e O. – :
Lovely wig
A***e – :
Lovely wig
S****a M. – :
nice loved it. very soft and nice for the weather. arrived very fast.
S***a – :
nice loved it. very soft and nice for the weather. arrived very fast.
A*i O. – :
Is NATURAL HAIR human 100% received in 3 days, By correspondence and truth that Is very good quality… The only thing malo Is I’m HEAD small and me is a poco big, By otherwise great. I asked for red and i have to point out that the side back Is moray, Is as modern style, But is very good. I hope have Been of assists
A***O – :
Is NATURAL HAIR human 100% received in 3 days, By correspondence and truth that Is very good quality… The only thing malo Is I’m HEAD small and me is a poco big, By otherwise great. I asked for red and i have to point out that the side back Is moray, Is as modern style, But is very good. I hope have Been of assists
E***a M. – :
Mom ordered, came very quickly: 03.07 ordered. took on the post 12.07. in the Kemerovo region .. good wig, but a bit short for her depending on who wears. good seller and very sociable.
E***. – :
Mom ordered, came very quickly: 03.07 ordered. took on the post 12.07. in the Kemerovo region .. good wig, but a bit short for her depending on who wears. good seller and very sociable.
S***a H. – :
Equal equal. top wig
S***o – :
Equal equal. top wig
Customer – :
The order arrived within two weeks all this time the seller was in touch. quality liked made very carefully, in front of the hair was very tightly packed, very natural effect.
Customer – :
I su-216 me hair thank you seller is very funny
K*****a K. – :
Very attentive and communicative seller! incredibly fast delivery and dispatch of the order. all packed very firmly, did not get wet and damaged. everything fits the description, hair color black and brown. comfortable wig comfortable in it. everything was done very efficiently, looks expensive. I advise everyone!! kenna tian, thank you very much! if I need something similar, I will give preference to this store.
K***d – :
Very attentive and communicative seller! incredibly fast delivery and dispatch of the order. all packed very firmly, did not get wet and damaged. everything fits the description, hair color black and brown. comfortable wig comfortable in it. everything was done very efficiently, looks expensive. I advise everyone!! kenna tian, thank you very much! if I need something similar, I will give preference to this store.
Customer – :
I’m so pleased with the item. it arrived early as I expected . I love the hair so much and will recommend it to my friends.
L****a M. – :
The order came for 6 days to Lipetsk! the fastest delivery!!! the seller all the time been in touch. very caring) thank you!)))
L***a – :
The order came for 6 days to Lipetsk! the fastest delivery!!! the seller all the time been in touch. very caring) thank you!)))
C******a W. – :
Very happy with the product, good quality. So I order one more to keep as spare
C***j – :
Very happy with the product, good quality. So I order one more to keep as spare
Customer – :
This nicely the cut Is very nice I have a poco tight fitting But well it has taken a poco in get
V******a O. – :
Hair is exactly as described. Love it to bits. I will recommend it to anyone that knows and appreciates quality. Authenticity is . Thanks so seller.
V***e – :
Hair is exactly as described. Love it to bits. I will recommend it to anyone that knows and appreciates quality. Authenticity is . Thanks so seller.
Customer – :
Thank you very much the order came very quickly the seller has always been in touch quality excellent уваковано well thank you now ordering only from you and all I advise
Customer – :
Lovely, i am satisfied with my order
A********a K. – :
Great wig mom happy! fast shipping! Great seller! thank you
A***R – :
Great wig mom happy! fast shipping! Great seller! thank you
C***j – :
Am very happy with hair. This is my 2nd order.
B***a – :
wow it so beautiful . shipping super speed just in 4 days . recommended seller
S***s – :
Fast delivery
L***a – :
arrived rapido
V***n – :
surprised that fast shipping
N***r – :
ok
K***d – :
7 days!! probably you заколдовали mail. wonderful wig get second and second take excellent quality! hair natural color natural black отдает in little in the sun. not лезет, foreign smell no. which miracle soft!! this wig перекрашивать’ll, last but in coloring discoloration and blonde full пережил wonderful (only in осветлилась strands pair red, smooth cloth rest) though not manufacturer and подразумевал предупреждал not doing what.