Q1.What is HOTLOVE HAIR?
HOTLOVE HAIR is A Famous Hair Brand On Aliexpress.Only Sell High Quality Hair.To Provide Customers The Most Reasonable Price.We Sell Virgin Hair,Remy Hair,Non-Remy Hair.including Brazilian Hair,Peruvian Hair,Malaysian Hair,Mongolian Hair. Our mission is to make our customers Happy And Beautiful Everyday.
Q2.Is the human hair ?
Yes ! The hair is cut from one donor with full cuticle aligned ,no acid bath ,natural unprocessed . It is 100% real human hair ,can be dyed ,bleached , also can be curled , straightened .
Q3.Will the hair shedding or tangle ?
No ! The hair is double weft weaving can avoid shedding . And as cuticle aligned with make it not easy tangle . It could last at least 6 months , also more than one years if you take care it well .
Q4.Why the hair have some grey Hair ?
As virgin hair , we keep its original state . We will pick out the grey hair before packing , but kindly understand there might be some minimum exist in the bundles .
Q5.How many bundles enough for a head ?
Always three bundle is enough for a standard head but it should according your head size .We suggest you to add more one or two bundles if you want it very full or when you choose the longer length over 18 inch .
Q6.How often can I wash my Hair?
You Can wash your hair as often as you like. I suggest you cleanse the hair 2+ once a week with sulfate free products to keep the hair silky, nourished, soft and manageable. Avoid using tea tree and mint shampoos as they can cause your extensions to matte when shampooing. Try to use products designed to detangle and moisturize, smooth, shine and protect against split ends.
Q7.How long for the payment processing ?
Always it need about 24 hours for Aliexpress to confirmed your payment after you pay for it . And we can ship it out asap within 24 hours on work days after your payment has been confirmed by aliexress . And the delivery time always take about 3-7 working days after posted .
Q8.I cancelled order by myself , why i still not receive the refund ?
After the order be cancelled , it need about 3-10 work days for aliexpress and your bank to process it and send it back to your account . And the refund price maybe have a litter different because of different exchange rate. You will get the money back , Pls don’t worry about it .
Q9.Is there any customs tax / charge ?
Usually we will put low amount on your invoice ( waybill) to help you to avoid custom tax but due to different policy in different countries ( especially South African , Germany, Zambia and so on ), which easy happen the custom tax / charge . So please let us know how much do you want us to write on your invoice will be more better for you to get the package before we ship it out . Pls remark it on your order if you have specially request . Thanks .
Q10.what is your Returns / Exchange Policy ?
You can send it back to get full refund if you don’t like it within 7 Days after you receive package. All returns will be considered on a case by case basis . All Hair must be in the original package.Unravelled or Used bundles could not be returned or exchange .everything . It will be a encouragement for us !
S****e F. – :
Hot beautiful
S***f – :
Hot beautiful
A****a D. – :
super fast delivery.. love the hair.. very soft. I highly recommend this seller
A***a – :
super fast delivery.. love the hair.. very soft. I highly recommend this seller
E*****e W. – :
Hair is lovely thank u will be ordering again communication was good
E***s – :
Hair is lovely thank u will be ordering again communication was good
M*****a B. – :
Beautiful wig
M***i – :
Beautiful wig
Customer – :
The wig is very soft. I believe that the density and length are accurate althoughI wish that I had ordered a longer and thicker product. I have worn the wig for over 2 weeks. It has held up well. No shedding! Overall, it is a beautiful product. I had to cut the bang and shape it a little, but not much. For the price, it is a great wig. I have not used any hair products at all other than Shampoo and Silicon Conditioner. Pros: Very Soft and No Shedding Looks like photo. Did not have to do much to it. Holds curls well (for several days). Reverted back to the wave pattern when I washed it. Cons: It had some gray hairs throughout which I guess may indicate that it is real human hair. The longer I wear the wig, the more it tangles in the nape area, not much but it is becoming irritating.
M*****e N. – :
Absolutely perfect, very fast delivery, excellent quality! it really i recherchais. many thanks!!!
M***n – :
Absolutely perfect, very fast delivery, excellent quality! it really i recherchais. many thanks!!!
D***a V. – :
very nice n soft. came as described. thanks..
D***e – :
very nice n soft. came as described. thanks..
Customer – :
great hair exactly as displayed in the photo good quality an good texture though not sold yet soft an good price
Customer – :
As always quickly and efficiently
I***a T. – :
Thank you very much!!! everything is fine. the gold!!! a good
I***a – :
Thank you very much!!! everything is fine. the gold!!! a good
Customer – :
great communication, great customer service, and the wig is more than I expected. Will buy again
Customer – :
order received… beautiful hair. soft. can’t wait to try it on.
Customer – :
HAIR very nice and very soft
Customer – :
Very cute wig, soft and bouncy. It is a little shorter than it appears in the picture but still very nice and I really like it. There are no combs in the wig which surprised me but the cap is tight enough and the wig does not slip or move. Good purchase especially for the price. Arrived within a week.
Customer – :
The seller was always communicating with me till l got my order. nice hair. Many thanks
Customer – :
beautiful
B*****a F. – :
The wig is great and the delivery was fast! 🙂
R***n S. – :
Fits Great … Thanks!
B***s – :
The wig is great and the delivery was fast! 🙂
R***o – :
Fits Great … Thanks!
Customer – :
Very happy with the order, came in Khimki 9 days. Great seller, the wig is wonderful. Hair is natural, do not climb. I will buy another))
Customer – :
Delivery was fast and the wig is soft and was great for the price. Will be ordering again.
Customer – :
Beautiful. softest
Customer – :
Very funny ☺☺
Customer – :
nice hair
Customer – :
Beautiful but not supply c
N***i O. – :
same as picture beautiful and very soft I will order again thanks to seller always keeping in touch
N***a – :
same as picture beautiful and very soft I will order again thanks to seller always keeping in touch
Customer – :
Perfect is the right word
Customer – :
I just received my package I’m very satisfied with the product I live it I think from now on I’m gonna purchase with them
X****a F. – :
i’m pretty WIG Is satisfied the same as photo love, seller recommend thanks buy a That SHOP This Is the second time, love.
X***r – :
i’m pretty WIG Is satisfied the same as photo love, seller recommend thanks buy a That SHOP This Is the second time, love.
Customer – :
Good quality wig d’odeurla no cut it as real as it is beautiful pretty arrived quickly i thank the summer hot selling for communication that made jai-nothing else redire top
Customer – :
Wow beautiful… i set/fixing bangs
C***y F. – :
Very Nice wig love iT very much.
C***r – :
Very Nice wig love iT very much.
S**********5 S. – :
all second заказала has excellent quality always to seller fast very elegant
S***s – :
all second заказала has excellent quality always to seller fast very elegant
L**a H. – :
Lovely wig, beautiful hair. free delivery only! what is cons can dye the hair??
L***e – :
Lovely wig, beautiful hair. free delivery only! what is cons can dye the hair??
Customer – :
I have received my package and I am satisfied with the products. the hair is soft and looks good qualities. thank you.
N***o – :
wig like). no nice touch.
T***h – :
soft silky hair. very short thou. highly recommended.
O***. – :
I am very happy for this purchase, i will order for two more.
M***z – :
beautiful
T***t – :
Yes, yes yes !!!
R***u – :
i am satisfied, hair good quality and fast delivery. i recommend this seller
O***I – :
best shop and best seller ever, please buy your wigs and your hair extensions in this shop, very reliable and trustworthy, thanks for the gifts.
T***e – :
wig-super! soft hair, very comfortable to wear, looks natural, nice price, seller very responsive. in general, is one of the best shopping on my ali. very, advice! thanks to the seller, all goods and good luck!
R***m – :
very пришёл расстроилась order, returned money but