Q:How many bundles hair do I need?
Usually, 3-4 bundles according to your head size and the effect you prefer, hair more than 20’’, 4-5 bundles will be recommended.
Q:Can the hair be colored or restyle?
Our hair are 100% virgin human hair can be dyed, bleached and recurled. But pls dont do that frequently,as it may harm the hair or even destroy it.
Q:Why Hair have dry/split ends sometime?
Dry Ends
Hair after high temperature steam processed will be a little dry. Please follow our hair care instruction, we have recommend shampoo & conditioner. Those Brand proof to be work well on our hair and do great moisture treatment!
Split Ends
As we all know for virgin hair grow from human scalp, the longer hair the lesser nutrition will reach to ends. Our sourcing department will pick out the badly damaged ends raw hair, but few splits ends CAN’T be avoided, especially when hair is longer than 18” .
Q:Why the hair is shedding or tangle a little?
A few shedding is normal.We are STRONGLY RECOMMEND customer SEAL WEFT & CUTTING AREA. Don’t cut the weft only if u feel it’s necessary. Our hair is cuticle intact donator’s hair, usually not tangle. But dryness will lead to tangle and shedding, please follow our hair care instruction and use our recommended shampoo & conditioner to co-wash it at least once a week! Sulfate/alcohol involved products will leads to dry and frizzy, please notice that in advance!
Q:Why your hair is more expensive than other vendors?
When we talking about VIRGIN HAIR, means we use donator hair (hair are cut/purchased from donator directly instead of collecting from floor), with some clean work and high temperature steam process to make different textures. We never wash the hair in acid bath for making it soft, No any chemical process with. So the hair with cuticle aligned in same direction from top to end. Our hair proves to be reusable more than one year with proper care.
V*****t G. – :
I’m in love with this hair. Delivered timely. No shedding or tangle. Hair is very pretty&soft. Will order again. Customer service was great!
V***L – :
Great
A****a K. – :
Very fast shipment & the hair is great quality!
A***n – :
Very fast shipment & the hair is great quality!
Customer – :
I have been ordering from New Star hair for over 5 years. This is my first time ever making a review. After all the purchases I have made New Star has never let down. The hair is always soft. Tangle free. And last a long time. I highly recommend them for anyone looking for quality hair. Shipping is very quick. I ordered Friday and received my hair Tuesday! New Star is the best!
J*****a S. – :
Ordered on Sunday arrived on Wednesday via UPS. Came in plain cellophane bag inside of a ziplock sort of bag. Hair had slight smell to it, not too bad, no big deal. No initial shedding or after washing. Curls were tighter for a natural wave than I expected. I’ll be using for a partial sew in as I’m tapered on the sides/back. Overall I would order from them again to try out some of their longer inches.
J***t – :
Ordered on Sunday arrived on Wednesday via UPS. Came in plain cellophane bag inside of a ziplock sort of bag. Hair had slight smell to it, not too bad, no big deal. No initial shedding or after washing. Curls were tighter for a natural wave than I expected. I’ll be using for a partial sew in as I’m tapered on the sides/back. Overall I would order from them again to try out some of their longer inches.
J***a – :
Been ordering from new Star for almost 5 years. Got my package in 3 days. Love y’all
A***l – :
Love them!
K***y – :
fast shipping, very soft, minimal shedding
M***e – :
I Looooveee the natural wave!!! It’s my favorite texture! He hair is easy to color NEVER TANGLES AND LAST FOR A YEAR OR SO! All of New Star textures are amazing !!
Customer – :
I have ordered from New star for over 7 years.. hey have never failed me yet! Love this hair!
M***s – :
Wonderful I’ve ordered multiple times from them. Great quality
Customer – :
Delivery really really really fast, I couldn’t believe it! I decided to send it to Italy because I wasn’t sure about the costs to Canary Islands, next time I’ll try it. I haven’t seen the product yet, anyway the picture that my mother took to it was really similar to the one on the web site. Leon the seller has been very kind, letting me know that the order was ready to be shipped.
J***d – :
Very quick delivery and helpful, lovely hair, washed and dyed well
E***o – :
I ordered 1 bundle just to try. I bleached it just to break through the black then I went away and went to beach and pool . I have to say this hair is excellent quality lifted to a beautiful color dose not tangle and the ends are not to thin . I will be ordering again soon .
Z***z – :
New Star never disappoints me …i only had one product i wasnt satisfied with… it was the ombre hair collection. But ive ordered my mom and myself the loose curl, an i wanted to try the natural wave this time. The hair is Luxurious , soft, and of course beautiful..I love New Star, i do not shop ANYWHERE ELSE for hNew Star never disappoints me …i only had one product i wasnt satisfied with… it was the ombre hair collection. But ive ordered my mom and myself the loose curl, an i wanted to try the natural wave this time. The hair is Luxurious , soft, and of course beautiful..I love New Star, i do not shop ANYWHERE ELSE for hair… The store always send messages to let me know my item has shipped. It got here in 2 days !!!
N***e – :
This hair is everything i love it its very soft it does not tangle.
Customer – :
amazing!