Warm tips:
1.Please pay attention to the shipping way. If you choice DHL/UPS/TNT/FEDEX, you will get orders in 2-5 working days; If not, will little slow, normally take 15-60 days deponds on where you leave.
2.When place the order, pls make sure your address and other contact details correct, to avoid order lost or delay, expecially Russian friends.
3.Import duties, taxes and charges are not included in the item price or shipping charges. it’s buyer’s responsibility to arrange and pay the duties, the same with Extended Area Surcharge if exists.
For small order, we will pack with plastic bags. for bulk order, we will pack goods according to your requirements, even packing with your own brand and logo if you want.
Your order has been cancelled for security reasons. The fund for this order hasn’t been deducted by Aliexpress. However, some banks may hold this payment, and the bank will reverse the payment for up to 7-10 working days before releasing back to the card holder. To avoid order cancellation in the future, The buyer need submit a claim for payment verification.
Pls contact us within 48 hours upon your receipt of the item. A refund will be rendered once the item has been sent back in original condition.(No refund/exchange for hair had been installed,cut,dyed,washed,or have any other damage and process, pls kindly understand.)
The correct way of we measure the length of the hair is to make the hair stretch straight, instead of measuring the hair directly.
Human Hair: Burning smells like a burnt fragrance, human hair burns out very quickly and feels like coke, it also easily becomes ash.
Synthetic Hair: Burning smells like a burning plastic, there is a small flame and feels viscous when it burns out.
Q1:
How many bundles do i need?
For average head size,here is our suggestion:
8″-18″: 3 bundles
20″-28″: 4 bundles or more
Q2:
How long does the hair last?
With proper care,the hair will last one year or more.
Q3:
How do i know if the hair is human hair?
Human hair has natural protein. it is easy to tell by burning and smell: when it is burnt, human hair has white smoke and smells like wool burnt, and it turns to ash.
Q4:
I paid the order yesterday, why the vendor has not sent the goods?
The payment is held by Escow rather than the vendor. it takes up to 24 hours for Aliexpress to verify the payment. After verification, the vendor will process your order and ship it out within 24 hours.
Q5:
Why my order is frozen or closed? What can i do?
The systerm will verify the payment after you make the payment. When there is possible risk with your account, Aliexpress will close the order. You could click “I want to claim” to submit the requested information and verify your account.
Q6:
I cancelled my order, why i still do not receive the refund?
After the order is cancelled, it takes about 7-15 working days for the systerm to process the refund. How soon you can get the refund depends on the efficency of your bank.
Q7:
Is there any Customs tax?
There could be Customs tax for the impor t. The import tax is bared by the importer. It depends on if the package is checked by the local Customs and the policy of the country. If you have special request for the invoice, please contact us when you place the order.
Q8:
Can it be dyed or curled?
Human hair could be dyed and iron-flat, iron flat plz don’t exceed 150oC, or the hair will be destroyed. Also the hair will come back to its natural wavy after you wash it or iron-flat.
Q9:
Why have the grey hair/red hair?
All human hair is unavoidable to have a few strands of grey/red hair on it because of the donor’s health condition. You would never find grey/red hair in any of the fake hair products. If you really don’t like it, just take it off the bundle.Thanks for your understanding!
Q10: Did the hair keep pattern well after wash?
Except body wave do not act well, other textures all keep the pattern well after wash. The reason for body wave “loose texture” is the body wave is not kind of original very wavy hair, that’s why after wash it turns to natural wavy or natural straight. Other than that this is really quality human hair can dyed to any color, curl and wand beautifully!
Q11: What type of hair care products should I use?
Co-wash the hair before install is NECESSARY!!! And make sure u co-wash the hair once a week at least, treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products as we mentioned in the hair care instruction. Conditioning the hair is very important to keep it soft and manageable, let the condition sits on the hair 5~10mins then rinse it. Let it air dry instead of blow dry.
Q12: What kind of dying products should i use?
Recommend REVLON COLORSILK DYE or other SALON PRO level dying and bleaching products. Deep condition the hair after dye & bleach is very necessary! It will protect the hair being dry. And also, time control is very important, please follow ur product instruction and control the processing time properly. Lower quality dye products will damage the hair badly.
Q13: Will this hair hold curls well?
Yes. Our hair can hold curls beautifullly, we have some tips as bellow:
>>Find correct temperature for hair curling. We will suggest you raise the temperature little by little to test it out.
>>Time control is very important, we will suggest let the wand/curl sits on the hair around 8-10 seconds with proper temperature.
>>Apply some hair spray will keep the curl pattern durable for whole day.
Q14: What’s the best temperature for flat iron or curled iron?
We recommend 160-180 Celsius degree or 320-360 Fahrenheit degree. Even human hair can be burned if the temperature is too high without proper time control.
J***e P. – :
Speed ok, quality ok. more than say? i recommend.
J***e P. – :
Very satisfied, i recommend.
J***O – :
Speed ok, quality ok. more than say? i recommend.
J***O – :
Very satisfied, i recommend.
Customer – :
The hair is very very soft. The was no shedding at all. I’m very satisfied with everything. Thank you
C*****y O. – :
very good hair
C***e – :
very good hair
Customer – :
the hair is fantastic. no shedding
Customer – :
Great communication! The frontal is thicker than I expected! The bundles are very full & very soft. I can’t wait to install it 🙂 I love it,
Customer – :
Very fast delivery, product really satisfied. Flawless relationship with the seller, it was a l’ecoute my needs. I recommend!! 🙂
T***h E. – :
The hair felt amazing and dyed beautifully. I will be ordering again and making a wig for my friend. I got many compliments. Hair does not go fully back to its pattern but still feels nice. Great communication she replays back within 10 mins
T***s – :
The hair felt amazing and dyed beautifully. I will be ordering again and making a wig for my friend. I got many compliments. Hair does not go fully back to its pattern but still feels nice. Great communication she replays back within 10 mins
P*c L. – :
Good quality 100% Human Hair
P***e – :
Good quality 100% Human Hair
T***h E. – :
Hair is just as soft as first time I ordered. No shedding
T***s – :
Hair is just as soft as first time I ordered. No shedding
L*****o S. – :
Perfect
L***s – :
Perfect
B******y S. – :
love this hair
B***t – :
love this hair
J*****a A. – :
excellent product, arrived well fast in less than 30 days. liked!!!
J***s – :
excellent product, arrived well fast in less than 30 days. liked!!!
U***r – :
So far good !
B***s – :
love very soft. hos recommend. 100% natural and 8 days arrive love
B***s – :
love thanks pedí 14′ two 10′, 100% me i’m happy 8 days arrived NATURAL HAIR
I***s – :
great hair arrived no brazil in less than 15 days.
A***o – :
very good and arrived in 15 days brazil and more 5 up my home, he is human and comes with some strands white which is good because the pra realize that is human real, let’s see when washing the hair.
R***s – :
arrived well before
B***y – :
for the brazil lot delay. do not think be blame seller.
S***a – :
me look be very good, soft the way it i wanted, let’s see after washing and passes surfboard.
B***a – :
loved the hair very soft and reached too fast less one month
R***a – :
gorgeous and full, if u want the length ate the waist and good ordered 22 inch and two packages, loved.
B***y – :
not got on time but was returned the payment.
J***a – :
gorgeous! the hair is well soft touch. gonna get give one look better after install
J***a – :
liked very the hair, cute and ends are not so ralas and arrived in 16 days.
A***a – :
great hair, liked because ends are not ralas and the delivery was in total 18 days very fast.
R***a – :
loved the hair very lovely and reached the very fast recommend the all comprarem
D***o – :
hair very beautiful silky only found drain ends could be a little more full but loved the hair recommend.
G***r – :
super soft, liked
C***s – :
these hair is the best in aliexpress! good seller, fast delivery, 24 days to brazil, IN LOVE!!!!!!!!!!!!!!!
M***h – :
little thinner than thought but good quality. right size and fast delivery!
A***a – :
very cute the hair. alem addition, the delivery was super fast. arrived on my home (jf/mg) in 19 days.
K***s – :
cute
Customer – :
good figment
G***s – :
Maravilhoso
R***r – :
perfect
Customer – :
hair very good voltarei the buy new loved very lovely
M***a – :
loved the product acrescentei in my lace front stayed lovely voltarei more times
T***s – :
loved the hair! came exactly as described! the hair is gorgeous! the saleslady is much atenciosa! voltarei the buy more times! arrived under 1 month!
C***s – :
very good even honest seller
Customer – :
no sheds, doesn’t tangle…i dyed the hair like 3 times, nothing happed to the hair, the hair still didn’t tangled and it’s still soft. to keep it stable. i recommend buying silicone mix conditioner, that’s what i used & im loving the hair
M***o – :
I haven’t proved it yet, but the hair looks amazing. I’ll show pictures soon.
J***s – :
Cabelo Maravilhoso! Chegou rapidinho!
M***a – :
большое спасибо!! быстро пришли волосы суппер!!! теперь всегда буду заказывать у вас)***
V***a – :
идеально всем рекомендую быстрая доставка спасибо продавцу буду заказывать ещё
S***n – :
волосы хорошего качества, натуральные, длинна и вес соответствует
Customer – :
Best hair ever!!!!! I was trying to wear them and them leave my feedback… Best believe me the hair is awesome and the communication with the selller was excellent too.
R***a – :
adorei o cabelo perfeito chegou muito rápido recomendo a todos comprarem
B***a – :
Super nice hair
F***r – :
very well packed and super soft. i loved, only and a little more ralinho that the description, but nothing exaggerated
L***r – :
all right.
M***a – :
love all seller and hair perfect. ja sao varias shopping made with this seller i’m loving all. the hair sao otimos and dempre arrives rapido.
A***a – :
Ótimo!
S***o – :
Hair perfect Denied in 20 days Excellent Quality Back the buy Discolor and is perfect details yet… Already using the 1 month is this mayor…
L***r – :
Beautiful
Customer – :
Our I’m very satisfied, arrived with 25 days. amazing I loved. are beautiful only tips Q are sparse
J***s – :
maravilhoso!
I***n – :
32 inch
L***d – :
I Ordered My Hair On Monday Recieve Them Today (8/17) They Are True To Length, Nice And Thick . Came With Eyelashes That Will Be used Too ! Nice Packaging! No Smell No Shedding . A Plus ‼️ Havent Installed But Def Will Be Getting Done Soon . HIGHLY RECOMMENDED
Customer – :
Hair is great quality
M***a – :
the hair is soft and good. have not yet install it. I will give additional feedback when when i do that.
C***n – :
Great hair
J***z – :
Get nicely and very cute
N***r – :
Hair was 30,32,32 but bundles were very thin towards the end . I did a strand test and it is human hair so that’s a good thing . Slight smell but goes away with cowash/wash . Very soft . Will upload pictures and another review when installed.
S***r – :
I give this hair a 10 out of 10. …I received my Hair within a few days of ordering it and its lovely. yes I will be ordering again soon.
M***a – :
shipment was fast hair very soft and beautiful. am so satisfy i will be buying again
S***s – :
Haven’t installed hair yet however overall I’m satisfied. Hair feels good cant wait to install.
D***a – :
My second purchase this seller, arrived here in Rio De Janeiro, in 15 days!!! Hair wonderful!!! Won a very polite and honest toast I RECOMMEND
C***l – :
i absolutely loveeeeeee this hair! little to no smell at all and shipped very fast !
Customer – :
The extremely fast Hair Pro Brazil/sãopaulo exactly 7 days until my home. Good, if you want a hair of a size, buy bigger always, about 4 inches bigger. The bundle is full on top, average in half and super thin tips what was already expected price. Already bought several times in Beauty Grace and the quality is great, what sin is tips that are very thin, then presetem attention. The texture is as described, if manten wavy after wet. The last photo shows the amount of hair tips
J***a – :
IS my second purchase and once again the brand not disappoint. Hair soft, super wonderful. Arrived in 12 days for the condition of Thick Woods south. AND still won toast!
L***e – :
Really Fast shipping im in love
U***r – :
Good hard very pleased will take pics once I get it in
N***i – :
Amazing quality
D***s – :
Luv this hair! I received (1) 30inch, (1) 26 , & (2) 24inch bundles. 4 bundles total and still I have half a bundle left. Installed with leave out. Hair came extremely fast, seller stayed in contact, and even asked what I liked about hair and what could have been done better. Great customer service! Hair is true to length, thick, soft and remains that way after a wash! I will definitely be purchasing from them again!