All item(s) must be returned in Original Package, unused condition and Re-sellable. We guarantee money back on all acceptable returns. Return and exchange are only available within 7 days of date of received.
1. Physical address is necessary, Do NOT leave PO BOX address as UPS/TNT can’t deliver to it.
2. DO NOT authorize UPS/TNT to leave your package at your door at any circumstances.This causes pacakges lost often.
3. As Aliexpress needs 6-24 hours for payment verification, we will ship the hair within 24 hours after the payment clear.It takes 2-7 working days to deliver.
Satai Remy hair is high quality human hair. It is been cut, and maintained with the roots aligned and bound together at the top of the bundle. Before a head of hair is cut from a donor, it is braided or placed in a ponytail. After it’s removed, this head of hair is kept bundled while it’s processed and prepared for use as hair weaving. Because the hair is cut with all the cuticles facing in the same direction, remy hair resists tangling and matting. This hair weaving can be dyed or flat ironed, all hairs are in their natural color.
Q1: About Customs duty
A: Customs taxes is depends on your country’s policy that we can’t control.Usually we declare the hair is hair sample and lower value to help you to avoid the customs tax as possible as we can. you will get the original hair as your order shows. and if you have any request for the invoice value,pleasecontact us when you place an order.
Q2: What is remy hair?
Remy hair is high quality human hair. It is been cut, and maintained with the roots aligned and bound together at the top of the bundle. Before a head of hair is cut from a donor, it is braided or placed in a ponytail. After it’s removed, this head of hair is kept bundled while it’s processed and prepared for use as hair weaving. Because the hair is cut with all the cuticles facing in the same direction, remy hair resists tangling and matting. This hair weaving can be dyed or flat ironed, all hairs are in their natural color.
Q3: Can I dye or bleach the hair?
Each bundle of hair comes from an donor, the hair is completely natural and has never been processed. And then we select this kind of hair that neither too thick nor too thin.It takes the color and bleach very easily.
Q4: Could the hair be iron-flat ?
It could be iron-flat, please don`t exceed 150C when you do that, or the hair will be destroyed. Also the hair will come back to its natural wavy after you wash it or iron-flat.
Q5: Why are my hair weaving getting tangle ?
Usually your Hair weaving tangle due to dryness, oil & dirt build-up, sweat, and not combing ( wide tooth comb ) out your hair daily. Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.
Q6: Why are my hair weaving getting shedding ?
Firstly, please running the hair with your fingers or wide-toothed comb gently to prevent the shedding.For curly hair, please don`t use the comb. Secondly, After washing please nurse the hair with some hair oil, then the hair will be silk and soft.
G***a – :
good quality
K***e – :
Great hair. very soft, doesn’t shed.
S***n – :
Closure is wonderful and soft like butter
V***a – :
Good quality, I will be buying from this supplier again and again they are a keeper They have good service as well, responsive to messages shipped within time frame nice! nice! you guys made me a believer Thank you
Customer – :
Great hair but has strong smell
Customer – :
So far I’m pleased with the closure I’ll update when I actually install the hair.
K***y – :
I received a 4×4 free part closure. It came really fast! The closure is nice and full. Pictures will be posted as soon as it is installed. But so far so great!
Customer – :
Full., all you have to do is pluck it to perfection
Customer – :
Got here in about 3 days time to the US. oh my gosh his hair is the best hair I’ve bought from here. I’ve purchased from about 4 other vendors and their hair isn’t as good compared to this. I will be ordering in the future. No tangles. No Shedding at all. The hair does get alittle fluffy but brush it out and you’ll be good for the rest of the day. It’s amazing
T***r – :
Fabulous. No smell, I will buy from Carol forever!
M***h – :
beautiful Hair fast shipping I love it, the for 18″it’s good
J***s – :
Not true to length AT ALL bundles a little small have not installed yet but hair looks good ends need a little work
E***i – :
The free part closure is so full and true to length
K***e – :
I love it!! I received it so fast! very satisfied will diffently continue to order more. Thank Carol Z.
D***e – :
I like the service the way the vendor interact with us customers, also the shipping was fast only take 3 days, I recommend this website to everyone.
K***s – :
Hair came in fast very, it was soft and thick, I co-washed it and it didn’t get tangled..I will give another review after I get the hair installed!
Customer – :
very good .. loved, gorgeous and super soft, delivery super rapida .. arrived pra mim no brazil in 21 days ..
M***n – :
I love my hair,I have dyed it and curled it…It had a slight smell but after I co washed it.I havent smelled anything and Mrs.Carol response to all msgs and questions.I have referred all of my friends and clients!!!
A***l – :
The communication was really good the hair came with in 3 days it feels amazing the closure is thick doesn’t smell . Can’t wait to to order again !!!!!
Customer – :
beautiful hair.. no harm
F***r – :
The hair is so soft I can’t wait to install
K***m – :
Delivery was fast, communication with seller was excellent. Hair is soft and there is no smell! I will order again.
A***n – :
Closure is in great condition! No odd colored threads or anything! I will definitely use them again.
L***y – :
hair is soft very fast shipping carol was very helpful she stayed in touch it has a smell but everything else is perfect
S***i – :
Always happy ordering from this supplier. The order took 5 days to be delivered. I’m extremely happy
Customer – :
I always buy hairs here, they have nice quality and reasonable prices, which helps me to keep customers, quality is really nice, all people bought here love them. I’m happy I choose Satai hair and I will keep doing this.
Y***o – :
Closure came on time great communication . The closure was very demse.when bleach it still remained soft texture .will be purchasing from them ahain
S***e – :
Hair got here in 4 days
Customer – :
The closure is lovely, it’s so natural. The part was plucked a bit but it’s still a really good closure.
Customer – :
Like the closure
H***k – :
I highly recommend this seller for excellent communication and fast shipping. The quality of hair is excellent. It’s 100% real human hair with no smell. Thank you very much!
K***s – :
good product. arrived new colombia 7 days. dhl Shipping can pay extra But worth buying.
M***g – :
The hair texture is soft and love it. Thanks for great service always .
A***r – :
Very Nice hair , no shedding very nice quality no smell
E***o – :
excellent
Customer – :
the hair is beautiful!!!! true to length very soft, will buy again, Carol is very polite and easy to communicate with.
Customer – :
Hair looks excellent. Shreds a little. Happy
Customer – :
hair s soft and beautiful.. love it a lot am very happy with it definitely recommend this seller
A***y – :
I ordered on Thursday and received today on Tuesday I only ordered a closure because Im reusing the hair that I had received from them in November
C***e – :
Great texture fast shipping no shedding so far. Will add additional feedback soon